Terms and Conditions
Last Updated: May 10, 2026
These Terms and Conditions apply to your use of the Drain Bros Plumbing & Rooter Inc. website and your communication with us by phone, text message, email, form submission, or other contact method.
By using our website or contacting us, you agree to these Terms and Conditions.
Services
Drain Bros Plumbing & Rooter Inc. provides plumbing and rooter services in Los Angeles County, Orange County, and surrounding areas. Services may include drain cleaning, sewer line repair, sewer inspections, hydro jetting, water heater installation, gas and water line repair, and related plumbing services.
Service availability may vary based on location, scheduling, technician availability, job conditions, and other factors.
Estimates and Pricing
Any pricing, estimate, coupon, offer, or service information provided on our website, by phone, text, or email is for general informational purposes unless confirmed in writing by Drain Bros Plumbing & Rooter Inc.
Final pricing may depend on site conditions, access, materials, labor, diagnosis, code requirements, emergency service needs, and the scope of work required.
Website Information
We try to keep our website accurate and up to date, but we do not guarantee that all information is complete, current, or free from errors. We may update, remove, or change website content at any time.
Calls, Texts, and Customer Communication
By calling, texting, submitting a form, or otherwise contacting Drain Bros Plumbing & Rooter Inc., you agree that we may contact you regarding your plumbing request, estimate, appointment, service, or follow-up.
We may contact you by phone, text message, or email using the contact information you provide.
Text Messaging Terms
Drain Bros Plumbing & Rooter Inc. may send text messages to customers and potential customers about plumbing service requests, scheduling, estimates, appointment updates, customer support, pricing, services offered, and follow-up communication.
By opting in to receive text messages from Drain Bros Plumbing & Rooter Inc., you agree to receive text messages related to your service request. We may send you a message to confirm your opt-in or respond to your request.
Message frequency varies. Message and data rates may apply.
You can cancel text messages at any time by replying STOP to any text message from us. After you send STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After this, you will no longer receive text messages from us unless you opt in again.
For help, reply HELP or contact us at 562-916-4106.
Carriers are not liable for delayed or undelivered messages.
Text message services may not be available on all carriers or in all areas.
Your mobile information will be handled according to our Privacy Policy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
No Emergency Guarantee
Although we may offer fast response or emergency plumbing services, we do not guarantee immediate availability. If you are experiencing a life-threatening emergency, fire, gas emergency, or immediate danger, call 911 or the appropriate emergency service.
For suspected gas leaks, leave the area and contact your gas utility or emergency services immediately.
No Warranty From Website Use
The information on this website is provided for general informational purposes only. Website content does not create a warranty, guarantee, or professional service agreement unless confirmed in a written agreement or approved service estimate.
Limitation of Liability
To the fullest extent allowed by law, Drain Bros Plumbing & Rooter Inc. is not responsible for indirect, incidental, special, or consequential damages related to your use of our website, inability to access the website, delayed communications, third-party platforms, or reliance on general website information.
Nothing in these Terms limits any rights you may have under applicable law.
Third-Party Services
Our website and communication systems may use third-party services such as Squarespace, Google, CallRail, analytics tools, advertising platforms, maps, review platforms, and other service providers. We are not responsible for third-party websites, platforms, outages, policies, or content.
Changes to These Terms
We may update these Terms and Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about these Terms and Conditions, please contact us:
Drain Bros Plumbing & Rooter Inc.
Phone: 562-916-4106
Website: www.drainbrosplumbingandrooter.com
License: #1113436